FAQs

★Where is the store based?

Toronto, Canada

★What is this store's return and exchange policy?

Certain products can be returned within 5 days in their original unused condition, buyer pays for return shipping.
Please contact with any issues you may have with your order.

★Do you accept orders placed outside of Canada?

We sure do!

★Processing time

 *NOTE* During Covid-19 shipping times will be much slower
We ship once a week.
Please allow for a longer wait time on handmade items as they are made to order.

★How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 3 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

 

  

★What if I have a problem with my order?

Please contact us with any issues you may experience.

★Nikki, why are you so cool?

😎  😜