FAQs

★Where is the store based?

Toronto, Canada

★Holiday Ship Deadlines 2020

 

In order to receive packages by Dec. 25th the following are the shipping deadlines:

Canada: Nov 26th outside of Ontario

Ontario: Dec 2nd

U.S.A: Dec 17th

Rest of World: Nov 27th

Please keep in mind some of our products are made to order and take longer to ship as they are made in sequence of orders received.

★What is this store's return and exchange policy?

Certain products can be returned within 10 days in their original unused condition, buyer pays for return shipping.
Please contact with any issues you may have with your order.

★Do you accept orders placed outside of Canada?

We sure do!

★Processing time

 *NOTE* During Covid-19 shipping times will be slower than usual

We ship once a week.
Please allow for a longer wait time on handmade items as they are made to order.

★How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 3 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

 

  

★What if I have a problem with my order?

Please contact us with any issues you may experience.

★Nikki, why are you so cool?

    😎  😜